Customer support
Most common questions and quick answers
Orders and Shipping
Travel Map Posters
The United States & Canada
Economy – 10 to 20 working days
Expedited – 2 to 3 working days
European Union
Economy – 7 to 20 working days
Expedited – 1 to 3 working days
Rest of the World
Economy – 10 to 30 working days
Expedited – 4 to 6 working days
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Canvas, Framed, and Mounted push pin maps
The United States & Canada
Economy – 5 to 10 working days
Expedited – 2 to 3 working days
European Union
Economy – 3 to 7 working days
Expedited – 1 to 3 working days
Rest of the World
Economy – 7 to 12 working days
Expedited – 4 to 6 working days
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*Order processing time is not included on this list. Order processing takes about 3-5 working days.
For that please follow this link
No problem, just contact us within 24 hours from the purchase to change the shipping address for your push pin travel map.
All pin maps have tracking numbers, and it will be sent to your email with link to the tracking site. If you can’t find it, contact us, we will gladly help.
No, we will not store any payment data and we follow all GDPR rules. For more, please read our privacy policy
No, we are located in European Union so no Sales Tax is included.Â
We ship worldwide to most countries. If you can’t place an order, please contact us. We will send you a shipping quote.Â
If you have chosen the same shipping address for your orders, your maps will be shipped in one packaging unless specified in the order notes to ship them separately. If orders have different shipping addresses, maps will be sent individually.
Returns and Exchanges
We do accept returns for default maps that do not include personalization and that arrived in original condition.Â
Because of these items’ nature, unless they arrive damaged or defective, we don’t accept returns for custom or personalized orders.
All pin maps are insured, so if they are damaged in transit, we will replace them! We will need photos of the damaged map and packaging.Â
On top of that, we stand behind the quality promise so we offer a 100% satisfaction guarantee.Â
Our returns address is: 11. Novembra krastmala 35, Riga, LV – 1050, LATVIA
Please visit the Contact us and send your request, or you can contact us in the Support chat in the right side corner.
Please contact us within 24 hours and we will arrange that.
