Common queries answered
Frequently asked Questions
Standard shipping for Canvas, Framed, and Mounted maps take 3 – 10 working days. For Posters, it can take up to 20 working days.
Expedited shipping for all orders takes about 1 – 5 working days.
For more information, please view the shipping information page or contact us.
All pin maps are insured, so if they are damaged in transit, we will replace them! We will need photos of the damaged map and packaging.
On top of that, we stand behind the quality promise so we offer a 100% satisfaction guarantee.
No problem, just contact us within 24 hours from the purchase to change the shipping address for your push pin travel map.
All pin maps have tracking numbers, and it will be sent to your email with link to the tracking site. If you can’t find it, contact us, we will gladly help.
We will send you a preview to the email address added to your order details within 24 hours during the working days, after the purchase.
If your order was made on Friday, most likely you will receive a preview on Monday due to time zone differences in countries.
If you do not receive a preview, please check your email spam section, as rarely they can end up in a spam folder. If this is not the case, please contact our customer support.
Canvas maps – printed on polycotton canvas, mounted on foam-board, and gallery wrapped on a wood frame. Shipped ready to hang.
Framed maps – push pin travel map is printed on fine-art grade watercolor paper with smooth artistic texture, mounted on a foam board, and framed in a wooden frame. Shipped ready to hang.
Mounted maps – Printed on enhanced matte paper and mounted on a warp-resistant foam core board. Shipped ready to hang.
Posters – printed on enhanced matt paper and matt laminated for extra protection. Shipped rolled in a tube, and can be used as a poster with stickers or DIY project and mounted on backing.
We ship worldwide to most countries. If you can’t place an order, please contact us. We will send you a shipping quote.
Please contact us within 24 hours and we will arrange that.
There are two options for personalization – you can add a quote on a travel map or a map banner.
For a quote, you can choose a font, and for a map banner, you can choose the style of the banner – add names and change keys.
For some inspiration take a look at these examples of personalization.