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Common queries answered
Frequently asked
How do I receive free digital preview?
We will send you a preview to the email address added to your order details within 24 hours during the working days, after the purchase.
When I will recieve my order?
What is your return and exchange policy?
All pin maps are insured, so if they are damaged in transit, we will replace them! We will need photos of the damaged map and packaging.
On top of that, we stand behind the quality promise so we offer a 100% satisfaction guarantee.
Change my shipping address?
No problem, just contact us within 24 hours from the purchase to change the shipping address for your push pin travel map.
How do I track the status of my order?
All pin maps have tracking numbers, and it will be sent to your email with link to the tracking site. If you can’t find it, contact us, we will gladly help.
Do you ship to my country?
We ship worldwide to most countries. If you can’t place an order, please contact us. We will send you a shipping quote.
How can I change or cancel my order?
Please contact us within 24 hours and we will arrange that.
