Shipping methods

Shipping charges are determined by the carrier, speed of delivery, and destination that you will be able to choose when placing the order.

Delivery time

The delivery time of Pin Adventure maps depends on the speed of delivery you select when you place an order. Refer to the times below to determine the shipping method that best suits your needs. Standard Pin Adventure map orders take up to 2 – 3 business days to be processed and sent out due to your order being handmade. With Personalized Pin Adventure maps it could take 2 – 5 days,  because of the need to wait for confirmation about personalization.

These times are guidelines, and we will always aim to dispatch your order as soon as it is complete. Please allow more time for delivery at busy periods like Christmas and other holiday seasons.

Business days are Monday through Friday, excluding federal holidays within the U.S.

Priority Mail:Priority Mail Express:
TNT express shipping

The United States & Canada10 to 20 working days5 to 10 working days 2 – 3 working days
European Union7 to 15 working days3 to 7 working days1 – 3 working days
Rest of the world

10 to 20 working days7 to 12 working days4 – 6 working days

From time to time, if an order is particularly demanding, or if we predict encountering local delivery issues, delivery may take longer. However, we will contact you before commencing any order and keep you fully informed of all developments. In any case, experience has shown that it is much more likely that we will be able to deliver the map in advance of our promise. We will also contact you directly with an estimated delivery date.

Do I have to pay import taxes or excise duties?

Any order shipped to a destination outside of the Europe Union may be subject to import taxes or excise duties. As the recipient, you are the importer and must comply with all applicable laws and regulations. It is the buyer’s responsibility for any custom duty fees that may be charged when your order is delivered.

Exact import taxes and excise duties vary, depending on the destination country. For example – from experience and information gathered, you will not have to pay extra taxes or duties in The United States and Canada, if the orders value does not exceed 2000 USD.

Pin adventures charge only the merchandise and shipping charges to your credit card. Import taxes and duties are collected by the international carrier upon delivery.